Moving tips/faq

FREQUENTLY ASKED QUESTIONS

How much? How long? When? Can we? There are many questions about moving.
Ace Moving will assist you by providing the answers and solutions to your worries. The following are questions that are frequently heard from families and individuals, who plan their move.

► WHAT TYPE OF TRUCK AND EQUIPMENT SHOULD I EXPECT FROM ACE MOVING?

ACE MOVING provides quality transportation for your needs. It might be an air-suspended truck or a sea container.

► WHEN IS THE BEST TIME TO MOVE?

If you have the flexibility, we suggest you select a time other than summer or the end of the month. The heaviest demands are placed on our trucks, equipment and personnel during these times. However we are flexible for the demands of our clients and can arrange your move any time.

► WHEN SHOULD I CALL ACE MOVING TO SCHEDULE MY MOVE?

The earlier - the better, however, depending on the time of the year, we could possibly accommodate you within a week. Call our office and ask our manager about availability, if you need to move on short notice.

► HOW MUCH WILL MY MOVE COST?

Basic charges depend on the amount of packing material, on the space used in the trailer, aircraft or container, the distance your shipment travels and required destination service. The only additional charges would be if you use more volume and weight than originally contracted for.

► HOW AND WHEN SHOULD I PAY FOR THE MOVE?

Our policy is that your move must be paid in full no later than the actual day we bring your goods to your origin drop-off address.

► WILL ACE MOVING PROVIDE PACKING MATERIALS?

If you want to pack all your household goods by yourself, we can provide you all quality products such items as boxes, paper, bubble wrap and tape.

► DOES ACE MOVING SHIP CARS?

ACE MOVING does handle cars. If you are interested in shipping a car, please talk with our sales representatives. Cars are placed with your belongings on the same truck or container as your household goods.

► CAN ACE MOVING PROVIDE SERVICES FOR LARGE HOUSEHOLD MOVES?

ACE MOVING can provide service for any size move you may have - whether it is a single room or your country house.

► CAN ACE MOVING PROVIDE LOADING OR UNLOADING SERVICES?

ACE MOVING does provide loading or unloading services.

Also read...